Last Updated: 25 Mar 2026
This Privacy Policy describes how Realtor Ray @ SG (“we”, “us”, or “our”) collects, uses, and discloses your Personal Data in compliance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).
1. Collection of Personal Data
We collect Personal Data when you interact with our website, or our related social media channels. This includes:
Identity Data: Name, NRIC/FIN/Passport number (only when required for legal lease agreements).
Contact Data: Email address, phone number, WhatsApp information, and business address.
Commercial Data: Property preferences (Office, Retail, Industrial), budget, and ACRA company registration details.
Technical Data: IP address and browsing behavior (collected via our self-hosted analytics).
2. Purpose of Collection and Use
We use your data to:
Property Matchmaking: Identify relevant commercial or industrial units based on your requirements.
Lead Management: Process inquiries received via this website and/or our various social media channels.
Contractual Obligations: Make offers to building owners for the purpose of lease, sale and purchase.
Marketing: Send updates on new listings and/or market insights via our various social channels (only with your explicit consent).
Compliance: Conduct KYC (Know Your Customer) checks as required for real estate transactions in Singapore.
3. Disclosure to Third Parties
We do not sell your data. We may share data with:
Landlords/Owners: To facilitate KYC, onoboarding, viewing appointments and lease negotiations.
Government Agencies: Such as CEA, IRAS, or URA when required by law.
4. Your Rights under PDPA
Under the PDPA, you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccuracies in your data.
Withdrawal of Consent: You may opt-out of marketing communications at any time via WhatsApp or by emailing our DPO.
6. Contact Us
For any queries regarding your data, please contact our Data Protection Officer/website administrator at admin@realtorray.sg.